Operations Manager

About us

We are a climate analytics nonprofit established in 2021. We provide system modelling data, software and analysis to support energy transition planning and decision-making. We are grant-funded by the Quadrature Climate Foundation, Google.org, Sequoia Climate Foundation, Bloomberg Philanthropies, European Climate Foundation, among others. Our data, software and analysis is used by developers, financiers, planners and think tanks internationally.

At TransitionZero, we understand that diversity is an essential component of a successful team, whether that be diverse ways of thinking, personal or professional backgrounds and skills. We aim to be the most talented nonprofit in our vertical, spearheading innovative data solutions through our culture of inclusivity and adaptability. Now we are looking for an Operations manager to join our team.

Our people are our greatest asset, and the diverse experience, skills and perspectives individuals bring to our organisation are the driving force of our success. We will therefore consider all qualified applicants in the recruitment process as we welcome all the unique qualities and experiences that make you, you.

About the role

The TransitionZero Operations Manager will work across People, Finance and Office support to keep the engine room of our company running smoothly. We’re looking for someone who thrives in a multifaceted role, enjoys problem-solving, and is passionate about creating a positive and productive work environment. You'll report directly to our Head of People and play a vital role in supporting our company's growth and success.

Responsibilities

People (est 50% of role)

• Work with our Head of People and Senior Talent Acquisition Manager to deliver a high quality employee experience and onboarding process. This includes:
  • Overseeing new employee orientations
  • Ensuring they have appropriate systems access
  • Making sure probation milestones are delivered
• Administer documentation relating to employment, including drafting offer letters and contracts, checking new employees’ ID and right to work status and other relevant onboarding and offboarding documentation.
• Become the subject matter expert for our HRIS (Personio), ensuring all data is kept up to date and we are using the system to its full potential.
• Assist with payroll processing and benefits administration, working closely with the Finance team.

Finance (est. 30% of role)

• Handle routine payment processes, including topping up our current accounts
• Oversee our database of vendors, ensuring vendor-owners are maintaining the vendor information and owning some Ops vendors directly (e.g. our travel broker).
• Support reconciliation of bank transactions by collecting and organising receipts/invoices, following up on missing documentation, and ensuring proper record-keeping.

Office (est. 10% of role)

• General office management, including liaising with Sustainable Ventures (our office management company) to deliver decorative and functional upgrades. Expect to occasionally wield a screwdriver!
• Assist with planning and coordinating twice yearly offsites, including developing activities on relevant topics, coordinating travel and accommodation. Coordinate other ad hoc social events throughout the year.
• Coordinated our company-wide meetings (weekly) to ensure the Tech works, the agenda is well organised and speakers and presenters are primed.
• Manage our office space to ensure desks are booked, we proactively manage budget for meeting room bookings

Cross functional (10%)

• Contribute to internal communications by taking charge of the monthly Operations newsletter and maintaining our Notion homepage.
• Manage the Operations Helpdesk - a Slack-based ticketing system, triaging the requests that come through and dealing with those you can yourself.

Skills and experience

The minimum qualifications and experience for this role include, but are not limited to:

Required

• Minimum two years of experience working in an Operations role, with exposure to People, Finance, and/or office management functions.
• Excellent organisational and time-management skills, with the ability to prioritise and manage multiple tasks effectively.
• Strong attention to detail and a high degree of accuracy.
• Process-minded, with a proven ability to identify inefficiencies and propose solutions.
• Able to make reliable judgment calls and excellent common sense!
• Have experience working on Operations systems, able to troubleshoot issues.
• Familiar with the importance of data analytics.

Beneficial

• CIPD Level 3 or equivalent professional training for HR/ Operations
• Undergraduate degree in any subject
• Experience working with Google Business Suite
• Experience administrating an internal HR platform

Salary and benefits

• Enhanced pension scheme (5% employer contribution)
• 25 days annual leave (excluding UK public holidays) and an additional day off on your birthday
• 20 days annual allowance to work from anywhere in the world
• Hybrid working and core working hours model
• Allowance to set up your home office
• Annual budget and dedicated leave time for relevant training courses
• Enhanced gender-neutral parental leave (4 months full paid)
• Private healthcare following successful completion of the probation period
• Yearly team offsite

Studies have shown that some people from marginalised or underrepresented groups are less likely to apply to a role unless they meet all of the hiring guidelines or qualifications. Whoever you are, even if you don't meet all of the criteria, if you can demonstrate a variety of skills and experience relevant to this role, we encourage you to apply as you might just be the candidate we hire! At TransitionZero, we're looking for people who are genuinely passionate about what they do, and we welcome all people, regardless of their background.

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact our People Team (hiring@transitionzero.org) for an informal chat. We will make every effort to respond to your request for assistance as soon as possible.

As an equal opportunity employer, we do not discriminate based on any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness to everyone.